Anna <notworking@stofanet.dk> wrote:
> Yesterday my boyfriend and I walked into a local store. The sales
> chappie first asked us if he could be of any assistance and I said we'd
> just like to do some browsing. Turns out he was the worst salesman in
> the world. He tailed us from the moment we got there till we left and
> kept on saying try this, try that, and he was totally off in his
> predictions as to what might be of interest:
>
> He asked me what I gear play and afterwards he was trying to sell me
> entry-level kit. Well fair enough – I can live with that … but we then
> asked him a few simple questions:
>
> ∑ What's the frequency range of the crappy Roland 30W combo he was
> trying so hard to flog?
>
> ∑ What's the wood on Fender bass he was claiming was "a true steal"?
>
> ∑ What's the price on a Roland TD-8K drum kit?
>
> ∑ What to look for if you want a wireless solution for bass?
>
> ∑ Etc… etc… etc…
>
> He didn't know any answers and didn't even look to other salesmen for
> help or through brochures or anything to find any answers for us. He was
> so completely lost but yet acted "Mr. know it all" – just ask me any
> questions you like… yeah? Like are you going to find me any answers
> EVER? He was also incredibly aggressive – trying to push me into trying
> the basses I actually liked, like a 70ies J. I think he was totally
> surprised when I at one point after saying no three times, gave him my
> infamous death stare and firmly said "Wassa matter? Didn't you hear me?
> No thanks!" … Silence… Anywhere else I would have been very happy to
> try that bass but not from that store!
>
> In sheer desperation I then approached another sales chap (with the
> first sales chap looking very surprised and "hurt") but hey I want
> answers…. Incompetence is a waste of my time, which I can only live with
> if ppl try and compensate with a genuine interest to help me out.
>
> Anyway this new sales chap we talked to apparently was the store manager
> who has been in charge for 30+ years and yes he had the answers but was
> very impolite and was doing 7 other things while also trying to answer
> our questions + his attitude was totally unbearable – such a snob! …
> argh… never ever going back! Seriously – they've lost my business in all
> time going forwards.
>
> Just wondering has anyone experienced anything similar? What sort of
> sales guys do you prefer? I prefer the type that backs off and let me
> browse until I know what they've got + lets me ask my questions when I
> am ready rather than trying to guess what I might need and tail me!
>
> I know it's a hard one to figure out for a salesman because some might
> need a lot of help and other ppl with a weaker buildup would have
> probably been pushed into spending some money? Still seriously cheased
> off today…
>
> /Anna
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